Contact PsycheSoft

We read every message. Whether it's a bug, a question about a test, a content suggestion, or just hello, reach out and a human will get back to you.

Email

For support, please include the test name and, if relevant, your alias (not your passphrase). We cannot recover data without a valid alias and recovery code.

Typical Response Time

Most emails are answered within a few business days. For urgent issues (a payment or access problem), put "URGENT" in the subject line.

Before You Write

• Test and account questions: include your alias and which test.
• Content feedback: tell us the article or test name.
• Anything clinical: we can't give medical or psychological advice by email — please consult a qualified professional.